Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Thermometers for guests provided by property
General
Smoke-free property
Heating
Family rooms
Ironing facilities
Designated smoking area
Non-smoking rooms
Iron
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Private bathroom
Toilet paper
Towels
Toilet
Free toiletries
Hairdryer
Shower
Services
Daily housekeeping
Shared lounge/TV area
Fax/Photocopying
Room service
Meeting/Banquet facilities (Paid)
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Outdoors
Outdoor furniture
Garden
Terrace
Sun deck
Outdoor fireplace
Safety & security
Fire extinguishers
Smoke alarms
CCTV outside property
CCTV in common areas
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Food & Drink
Wine/Champagne (Paid)
Bar
Restaurant
Tea/Coffee maker
Media & Technology
TV
Telephone
Room amenities
Socket near the bed
